Privacy statement

_{Last updated: 12/02/2025}

At glowAI, we value and respect your privacy. This privacy statement explains how we collect, use, and protect your personal information when you use our website.

1. Information we collect

We may collect the following types of information when you use our website:

Information you provide voluntarily, such as when you sign up for an account or contact us.
Information collected automatically, including your IP address, browser type, and device information.
Cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns.

2. How we use your information

We may use the information we collect for the following purposes:

To provide and personalize our services.
To improve and optimize our website and services.
To communicate with you, respond to your inquiries, and provide customer support.
To comply with legal obligations or protect our rights and interests.

3. Sharing of information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with service providers who assist us in operating our website and providing our services.

4. Data security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your choices

You may choose to opt-out of certain data collection and processing activities, such as cookies, by adjusting your browser settings. However, please note that this may affect your ability to access certain features of our website.

6. Usage of the YouTube API services and other Google services

We display publicly available data retrieved from the YouTube Data API. This includes video details, channel information, and other public metrics provided by YouTube. We do not access or store any user-specific data through the API. We want to assure you that our use of the YouTube Data API does not involve accessing or processing any private user data. Your personal information, account details, and private activity remain completely secure and untouched. For more detailed information on how Google collects, uses, and protects your data, please refer to the Google Privacy Policy.

7. Third-party data processing

To provide our services, we may share your personal information with trusted third-party service providers who assist us in various operational and functional areas, such as payment processing, subscription management and customer support. These service providers are authorised to process your personal information only as necessary to perform their designated tasks and in accordance with applicable data protection laws. We ensure that all third-party service providers we engage adhere to strict confidentiality and data security obligations. For more information about how our service providers handle your personal information, please review their respective privacy policies, which are accessible through their websites.

8. Changes to this privacy statement

We reserve the right to update or modify this Privacy Statement at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this privacy statement periodically for updates.

If you have any questions or concerns about our privacy statement, please contact us at contact@glowlabs.ai.